Emergency Contact Information and Location
The Embassy is located on Ibex Hill, Lusaka
If you are a U.S. citizen and have an emergency, use our mobile phone number: +260-966-877-805 at all hours. The Marine Security Guard will put you in contact with an embassy officer. This line is only for U.S. citizens in emergencies, and should not be used for routine services.
To call from the US:
011+260 0 211 357-000
To call from Zambia:
For Americans in Zambia, consular duty personnel are available for emergency assistance 24 hours a day, 7 days a week at the above numbers. Family members in the United States may also call the U.S. Department of State’s Overseas Citizens Services at (888) 407-4747 from the U.S. or Canada, or, from overseas, (202) 501-4444.
We encourage Americans in Zambia to enroll in our Smart Traveler Program so that we can reach you in an emergency.
For routine (non-emergency) consular services for Americans in Zambia we have an online appointment system.
P.O. Box 31617
Please read our complete 2014 Mission Holiday Schedule to know when the US Embassy will be closed.