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Emergency Contact Information and Location
 
Map of Lusaka showing the new U.S. Embassy’s Ibex Hill location. (Map: Courtesy of Google Maps.)

Map of Lusaka showing the new U.S. Embassy’s Ibex Hill location. (Map: Courtesy of Google Maps.)

The Embassy is located on Ibex Hill, Lusaka

If you are a U.S. citizen and have an emergency, use our mobile phone number: +260-966-877-805 at all hours. The Marine Security Guard will put you in contact with an embassy officer.  This line is only for U.S. citizens in emergencies, and should not be used for routine services.


Google map of our new chancery location on Ibex Hill.

To call from the US:

011+260 0 211 357-000  

To call from Zambia:

0211-357-000

For Americans in Zambia, consular duty personnel are available for emergency assistance 24 hours a day, 7 days a week at the above numbers.  Family members in the United States may also call the U.S. Department of State’s Overseas Citizens Services at (888) 407-4747 from the U.S. or Canada, or, from overseas, (202) 501-4444.

We encourage Americans in Zambia to enroll in our Smart Traveler Program so that we can reach you in an emergency.

For routine (non-emergency) consular services for Americans in Zambia we have an online appointment system.

Email regarding a visa: VisaLusaka@state.gov
Email regarding an American in Zambia: ACSLusaka@state.gov

Mailing address:

U.S. Embassy
P.O. Box 31617
Lusaka, Zambia

Please read our complete 2014 Mission Holiday Schedule to know when the US Embassy will be closed.